Welcome to JJ's Furniture and Removals
website.
About Us
ABOUT US
How JJ's Furniture & Removals Began
Cousins John and Jim began the family business in 1991. They were later joined by their nephew, Barry, who started out as a porter, and after being trained in all aspects of the trade, now runs the company. John is still involved but Jim has retired.
They take great pride in their customer satisfaction, which has a lot to do with the exemplary Removals, Packing, House Clearance and Storage Services which they provide.
They have a dedicated team of fully trained and uniformed porters.
They take great pride in their customer satisfaction, which has a lot to do with the exemplary Removals, Packing, House Clearance and Storage Services which they provide.
They have a dedicated team of fully trained and uniformed porters.
All services are covered by a comprehensive specialist insurance policy.
They are licensed by the Environment Agency for House Clearance and Waste Disposal.
Why Choose Us?
We love what we do and it shows. With 27 years of experience in the field, we know our industry like the back of our hands. There’s no challenge too big or too small and we dedicate our utmost energy to every service we provide.
Our experienced removal professionals are used to packing and transporting fragile items, so that they do not break in transit. We also have the equipment and training to carry heavy items in a safe way, which can prevent you from hurting yourself by trying to shift such items by yourself.
We have been granted a Which? Trusted Traders status. To qualify we have passed a rigorous assessment process including having been interviewed by a trained assessor.
Our experienced removal professionals are used to packing and transporting fragile items, so that they do not break in transit. We also have the equipment and training to carry heavy items in a safe way, which can prevent you from hurting yourself by trying to shift such items by yourself.
We have been granted a Which? Trusted Traders status. To qualify we have passed a rigorous assessment process including having been interviewed by a trained assessor.
Complaints Policy
In the unlikely event of a complaint, we will try and resolve the dispute using our own complaints procedure.
If this is still unsatisfactory Which? Trusted Trader can provide an ombudsman service for an independent dispute resolution.
To access the Which? Trusted Trader Ombudsman Service:-
Go to the web address shown below for further information or use one of the contact details:-
https://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
Address:
Dispute Resolution Ombudsman, Second Floor, Viewpoint Office Village, Babbage Road, Stevenage, SG1 2EQ.
Telephone:
0333 2413209
Email to:
info@disputeresolutionombudsman.org.
If this is still unsatisfactory Which? Trusted Trader can provide an ombudsman service for an independent dispute resolution.
To access the Which? Trusted Trader Ombudsman Service:-
Go to the web address shown below for further information or use one of the contact details:-
https://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
Address:
Dispute Resolution Ombudsman, Second Floor, Viewpoint Office Village, Babbage Road, Stevenage, SG1 2EQ.
Telephone:
0333 2413209
Email to:
info@disputeresolutionombudsman.org.
Points to consider when choosing a Removals Firm
Seek Recommendations
Ask family, friends and neighbors for their recommendations.
Look at independent online reviews.
Look at independent online reviews.
Removals Insurance
Check to see if the removals company have adequate insurance cover, as not all removal insurance policies are the same.
Questions you may need to ask:-
- What happens if the move is delayed and you cannot get into the property for any length of time?
- If you have high value possessions, check whether they need special packing and if they will be covered by insurance.
- If you provide your own packing material and pack items yourself, this will save on costs, but your items may not be covered by the removal firm’s insurance policy.
Useful Information for your choice of Removals Firm
Once you have made your choice of Removals Firm, it would be helpful to pass on some information to them, for both your new and old homes. e.g.
- Any areas of restriction indoors such as narrow corridors or outdoors such as parking restrictions.
- Any large and heavy items which may need to be dismantled in order to transport.
Clients
Over 7,000
Years
27
All major credit & debit cards accepted.